lodigame4 Privacy Policy

1. Introduction

lodigame4 takes your privacy seriously. This policy sets out how we collect, store, use, and protect personal data provided by Filipino players who register and use the lodigame4 online gaming platform. It also explains the rights you hold under applicable Philippine law and how to exercise them.

This policy should be read alongside the Terms & Conditions, which govern the overall relationship between you and lodigame4.

2. Data We Collect

lodigame4 collects personal data in the following categories:

3. How We Use Your Data

lodigame4 uses your personal data only for the following purposes:

• Account management — creating, maintaining, and securing your lodigame4 player account.
• KYC verification — confirming your identity before processing withdrawal requests.
• Payment processing — handling PHP deposits and withdrawals through your nominated GCash, Maya, or bank transfer account.
• Fraud prevention and security — monitoring for suspicious activity, verifying OTPs, and protecting your account from unauthorised access.
• Legal and regulatory compliance — fulfilling obligations under applicable Philippine law, including financial record-keeping and anti-money-laundering requirements.
• Platform improvement — analysing anonymised usage data to improve the platform experience for Filipino players.
• Support communications — responding to queries submitted through the platform's support channel.

We do not use your data for unsolicited third-party marketing, automated profiling for credit scoring, or any purpose not listed above.

4. Sharing Your Data

lodigame4 does not sell your personal data to any third party. We may share data in the following limited circumstances:

• Payment partners — local payment processors and e-wallet infrastructure partners necessary to process your PHP transactions. These partners are contractually required to handle your data securely.
• Fraud and identity verification services — third-party KYC and fraud detection tools used to verify identities and monitor for suspicious activity.
• Legal obligations — where required by Philippine law, court order, or request from a lawfully authorised government authority.
• Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity, which will remain bound by this Privacy Policy.

5. Security Measures

lodigame4 uses the following technical and organisational measures to protect your personal data:

• SSL/TLS encryption on all data transmitted between your device and the lodigame4 platform.
• Hashed password storage — your login credentials are never stored in plain text.
• OTP-based two-factor authentication for account login and withdrawal requests.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Automated monitoring for unusual login patterns and potential account compromise.

While we maintain strong security practices, no system is completely immune to risk. You should also take steps to protect your account — use a strong, unique password, keep your registered mobile number accessible, and do not share your login credentials with anyone.

6. Cookies and Tracking Technologies

lodigame4 uses cookies and similar technologies to operate the platform, maintain your login session, and understand how the platform is used. Types of cookies used include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in while you play.
• Analytics cookies — used to collect anonymised data on how players use the platform, helping us identify and fix issues and improve the overall experience.
• Security cookies — used to detect and prevent fraudulent activity and protect account integrity.

Most browsers allow you to manage or delete cookies through your settings. Note that disabling essential cookies will affect your ability to use the platform normally.

7. Data Retention

We retain your personal data for as long as your lodigame4 account is active. After your account is closed:

• Financial records and transaction history are retained for the period required under Philippine anti-money-laundering and financial regulations.
• KYC identity documents are retained for the legally mandated period.
• Account activity data and support communications are retained for up to five years following account closure, or longer if required by law.
• Data no longer required under any legal or regulatory obligation is securely and permanently deleted.

8. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights regarding your personal data held by lodigame4:

To exercise any of these rights, contact lodigame4 support through the platform's support channel. We will acknowledge your request within a reasonable timeframe and respond fully within the period prescribed by applicable law.

9. Minors

lodigame4 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If you believe a minor has registered an account on lodigame4, please contact our support team immediately so the account can be reviewed and closed, and any associated data can be deleted.

10. Changes to This Policy

lodigame4 may update this Privacy Policy from time to time to reflect changes in our data practices or applicable law. When material changes are made, we will notify registered players via their registered email address or through a notice displayed on the platform. The date at the top of this page indicates when the policy was last updated. Continued use of the platform after a policy update constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal data has been handled, please contact the lodigame4 support team through the platform's support channel. Our contact email address is displayed in the footer of every page on the lodigame4 website.